Southern Illinois Healthcare

SERVICE ACCESS REP

Posted Date 9 months ago(3/11/2020 10:31 AM)
Requisition ID
2020-5319
Job Locations
US-IL-Murphysboro
Category
Office & Clerical
Position Type
Full Time
Shift
11PM-7:30AM
Weekend Requirement
Weekends as required
Department
Patient Intake

Overview

Responsible for interviewing incoming patients, pre-registration, registration, and insurance verification to facilitate the registration process

Responsibilities

  • Safety
    • Manages processes effectively in regard to employee/patient safety.
  • Record Keeping
    • Maintains all required records, reports, statistics, logs, files and other documents as required.
  • Process Improvement
    • Promotes a culture of process improvement by participating in unit/department based programs that supports the system’s process improvement goals.
    • Actively participates on system-wide or hospital-based teams as needed.
  • Role Specific Responsibilities
    • Follows registration policy and procedures to accurately identify patient, insurances, obtain required signatures where applicable.
    • Verifies order is present in Epic/HI folders prior to registration.
    • Contacts, or refers to the appropriate individual/department to provide necessary data to financially secure account.
    • Offers patients all required brochures and obtains all necessary signatures.
    • Explains failed ABN to patient, obtains signatures and reviews document for completeness
    • Collects and post ED copays. Balance drawer at end of each shift.

Qualifications

  • High School diploma or equivalent
  • Medical Terminology
  • Technical Experience 1 year
  • Typing minimum 40 wpm

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