Southern Illinois Healthcare


Posted Date 1 month ago(3/5/2020 10:01 AM)
Requisition ID
Job Locations
Clinical & Technical
Position Type
Full Time
Weekend Requirement
Weekends as required
Innovation Technology Services


Responsible for analyzing, designing, testing, documenting, and implementing software applications or modifying existing software while establishing and maintaining positive working relationships with co-workers, customers, and vendors.



  • Manages processes effectively in regard to employee/patient health and safety.

Record Keeping

  • Maintains all required records, reports, statistics, logs, files, and other documents as required.

Process Improvement

  • Promotes a culture of process improvement by participating in unit/department based programs that supports the system’s process improvement goals.
  • Actively participates on system-wide or hospital-based teams as needed.

Role Specific Responsibilities


  • Analyzes requirements, maintains, tests, and integrates application components.
  • Demonstrates ability to lead and organize meetings effectively.
  • Designs, builds, analyzes workflow and redesigns Epic applications.
  • Develops program logic for new applications or analyzes and modifies logic in existing applications.
  • Documents and maintains accurate records of work performed within the ITSM (IT Service Management) system.
  • Ensures that system improvements are successfully implemented.
  • Liases with customers, other IT staff, and vendors for design, planning, implementation, and problem resolution using effective communication and appropriate follow-up.
  • Maintains knowledge of the latest developments in information technology, especially as it pertains to healthcare.
  • May serve as a manager on small projects.
  • Provides application software development services and ongoing maintenance/technical support for electronic medical records.
  • Provides availability for on-call emergency solution support and other after hours support duties as assigned by ITS management.
  • Provides support to customers and coworkers for problems and issues reported through the ITSM system.
  • Sets and maintains goals, timelines and commitments, demonstrating proven attention to detail and high level of organization and accuracy.
  • Tests new and changed application functionalities.



  • Associate's degree required in business, IT, or healthcare related field.

Licenses and Certifications

  • Relevant job related certifications with EPIC application certification within 90 days of hire.


  • Technical experience:  Two years of relevant experience.
  • Operating room or Epic Analyst experience is preferred.


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