Southern Illinois Healthcare

ITS ANALYST: TRAINING SPECIALIST

Posted Date 2 months ago(2/13/2020 10:39 AM)
Requisition ID
2020-5229
Job Locations
US-IL-Carbondale
Category
Management & Professional
Position Type
Temporary Full Time
Shift
8AM-4:30PM
Weekend Requirement
Weekends as required
Department
Innovation Technology Services

Overview

Responsible for analyzing, designing, coding, testing, documenting, implementing and training software applications or modifications to existing software while establishing and maintaining positive working relationships with co-workers, customers and vendors.

Responsibilities

  • Role Specific Responsibilities
    • Provides application software development services and ongoing maintenance / technical support for electronic medical records typically in a defined project.
    • Responsible for conducting and facilitating the credentialed training program.
    • Responsible for maintaining the SIH Super User program.
    • Develops program logic for new application or analyzes and modifies logic in existing applications.
    • Gathers requirements, designs applications, and documents detailed specifications to maintain and support electronic medical records applications and workflows.
    • Analyzes requirements, maintains, tests, and trains application components in the master training environment.
    • Validates and confirms new or changed functionalities to ensure customer specifications are met.
    • Contributes to process improvement.
    • Maintains system security ensuring patient confidentiality.
    • Liaise with customers, other IT staff and vendors for design, planning, implementation, training and problem resolution using effective communication and appropriate follow-up
    • Documents and maintains accurate records of work performed within the ITSM system.
    • Responsible for developing core curriculum training plans and materials.
    • Maintains knowledge of the latest developments in information technology, especially as pertains to healthcare.
    • Provides availability for at the elbow and "on-call" emergency solution support and other support duties as assigned by ITS Management.
    • Sets and maintains goals, timelines and commitments, demonstrating proven attention to detail and high level of organization and accuracy.

 

Qualifications

Education

  • Associate’s degree required in Business, IT, Workforce Education or Healthcare Related field.
  • Bachelor’s  degree preferred

 

Licenses and Certification

  • Relevant job related certifications within 90 days of hire if applicable.

 

Experience and Skills

  • Technical Experience:  One year of ITS and/or operations experience required. Two years of experience preferred.
  • Background in HR, Accounting or Materials Management preferred.

  • Experience with Infor CloudSuite, Service Now, Sharepoint is beneficial.

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