Southern Illinois Healthcare


    Posted Date 1 month ago(10/1/2019 11:12 AM)
    Requisition ID
    Job Locations
    Clinical & Technical
    Position Type
    Full Time
    Weekend Requirement
    Weekends as required
    Innovation Technology Services
  • Overview

    Responsible for analyzing, designing, testing, documenting, and implementing software applications or modifying existing software while establishing and maintaining positive working relationships with co-workers, customers, and vendors.



    • Manages processes effectively in regard to employee/patient health and safety.

    Record Keeping

    • Maintains all required records, reports, statistics, logs, files, and other documents as required.

    Process Improvement

    • Promotes a culture of process improvement by participating in unit/department based programs that supports the system’s process improvement goals.
    • Actively participates on system-wide or hospital-based teams as needed.

    Role Specific Responsibilities


    • Analyzes requirements, maintains, tests, and integrates application components.
    • Demonstrates ability to lead and organize meetings effectively.
    • Designs, builds, analyzes workflow and redesigns Epic applications.
    • Develops program logic for new applications or analyzes and modifies logic in existing applications.
    • Documents and maintains accurate records of work performed within the ITSM (IT Service Management) system.
    • Ensures that system improvements are successfully implemented.
    • Liases with customers, other IT staff, and vendors for design, planning, implementation, and problem resolution using effective communication and appropriate follow-up.
    • Maintains knowledge of the latest developments in information technology, especially as it pertains to healthcare.
    • May serve as a manager on small projects.
    • Provides application software development services and ongoing maintenance/technical support for electronic medical records.
    • Provides availability for on-call emergency solution support and other after hours support duties as assigned by ITS management.
    • Provides support to customers and coworkers for problems and issues reported through the ITSM system.
    • Sets and maintains goals, timelines and commitments, demonstrating proven attention to detail and high level of organization and accuracy.
    • Tests new and changed application functionalities.



    • Associate's degree required in business, IT, or healthcare related field.

    Licenses and Certifications

    • Relevant job related certifications with EPIC application certification within 90 days of hire.


    • Technical experience:  Two years of relevant experience.
    • Operating room or Epic OpTime experience is preferred.


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