Southern Illinois Healthcare

  • SERVICE ACCESS REP I

    Posted Date 2 months ago(9/17/2019 3:05 PM)
    Requisition ID
    2019-4682
    Job Locations
    US-IL-Herrin
    Category
    Office & Clerical
    Position Type
    Per Diem
    Shift
    Variable
    Weekend Requirement
    Weekends as required
    Department
    Patient Intake
  • Overview

    Responsible for interviewing incoming patients, pre-registration, registration, and insurance verification to facilitate the registration process.

    Responsibilities

    • Safety
      • Manages processes effectively in regard to employee/patient safety.
    • Record Keeping
      • Maintains all required records, reports, statistics, logs, files and other documents as required.
    • Process Improvement
      • Promotes a culture of process improvement by participating in unit/department based programs that supports the system’s process improvement goals.
      • Actively participates on system-wide or hospital-based teams as needed.
    • Role Specific Responsibilities
      • Follows registration policy and procedures to accurately identify patient, insurances, obtain required signatures where applicable.
      • Verifies order is present in Epic/HI folders prior to registration.
      • Contacts, or refers to the appropriate individual/department to provide necessary data to financially secure account.
      • Offers patients all required brochures and obtains all necessary signatures.
      • Explains failed ABN to patient, obtains signatures and reviews document for completeness.
      • Collects and post ED copays. Balance drawer at end of each shift.

    Qualifications

    High School diploma or equivalent

    Medical Terminology

    Technical Experience 1 year

    Typing minimum 40 wpm

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