Southern Illinois Healthcare

  • PROFESSIONAL DEVELOPMENT TECHNICAL SPECIALIST

    Posted Date 1 month ago(12/12/2018 11:49 AM)
    Requisition ID
    2018-3477
    Job Locations
    US-IL-Carterville
    Category
    Clinical & Technical
    Position Type
    Full Time
    Shift
    8AM-4:30PM
    Weekend Requirement
    Weekends as required
    Department
    Education
  • Overview

    Responsible for the provision of operational support (computers and associated equipment) for education activities (including simulation) and events and updating and maintaining learning management systems.

    Responsibilities

    • Safety
      • Manages processes effectively in regard to employee/patient safety.
    • Record Keeping
      • Maintains all required records, reports, statistics, logs, files and other documents as required.
    • Process Improvement
      • Promotes a culture of process improvement by participating in unit/department based programs that support the system’s process improvement goals.
      • Actively participates on system-wide or hospital-based teams as needed.
    • Role Specific Responsibilities
      • Assists NPD staff in resolving simple and complex computer hardware and software related problems.
      • Assists instructors with coordinating and maintaining set up and operations of simulation; obtains supplies and equipment as needed for instructors.
      • Assists team members in keeping the learning management system up-to-date (class build and event scheduling, attendance crediting, and other activities that support the team).
      • Conducts simulations and/or serves as an audiovisual recording operator by testing and running scenarios.
      • Installs or coordinates the installation of equipment.
      • Maintains operational readiness of all classroom and simulation equipment, including computer hardware, task trainers, manikins, and A/V systems.
      • Conducts routine equipment maintenance, inventory updates, and software updates.
      • Troubleshoots simulators, multimedia and computer equipment utilizing equipment manuals or manufacturer support services.
      • Maintains record of repairs.
      • Maintains an adequate inventory of simulation equipment and supplies.
      • Participates in community outreach/networking opportunities including tours of the learning and simulation center and participating in public relations activities.
      • Provides Elsevier Performance Manager end user support assisting with resolution of simple to complex problems.
      • Assists in the development of user training guides or job aids for Elsevier Performance Manager end users.

    Qualifications

    • Associate degree in computer science or related field
    • 1-2 years of recent experience implementing computer hardware and software solutions
    • Experience with Microsoft Office applications including Word, PowerPoint, Excel, and Publisher
    • Experience with A/V equipment operation and troubleshooting
    • Experience with eLearning course authoring tools preferred

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