Southern Illinois Healthcare

  • PATIENT INTAKE SERVICE ACCESS REP I

    Posted Date 1 month ago(11/8/2018 10:54 AM)
    Requisition ID
    2018-3375
    Job Locations
    US-IL-Herrin
    Category
    Office & Clerical
    Position Type
    Per Diem
    Shift
    Variable
    Weekend Requirement
    Every weekend
    Department
    Patient Intake
  • Overview

    Responsible for interviewing incoming patients, pre-registration, registration, and insurance verification to facilitate the registration process.

    Responsibilities

    • Safety
      • Manages processes effectively in regard to employee/patient safety.
    • Record Keeping
      • Maintains all required records, reports, statistics, logs, files and other documents as required.
    • Process Improvement
      • Promotes a culture of process improvement by participating in unit/department based programs that supports the system’s process improvement goals.
      • Actively participates on system-wide or hospital-based teams as needed.
    • Role Specific Responsibilities
      • Follows registration policy and procedures to accurately identify patient, insurances, obtain required signatures where applicable.
      • Reviews physician order for necessary components. Contacts physician office for new order if incomplete.
      • Contacts, or refers to the appropriate individual/department to provide necessary data to financially secure account.
      • Identifies self-pay HAP, offers brochure and obtains required signatures
      • Accurately screens ABNs to determine medical necessity, explains ABN to patient, obtains signatures and reviews document for completeness.
      • Performs QA of daily registrations
      • Collects ED copays. Balances cash and credit card payments and completes shift summary form daily.

    Qualifications

    High school diploma or equivalent required

    Medical terminology required

    One year of registration experience preferred

    Must type at least 40 wpm

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