Your Career. Our Company. Together, We Grow. 

At Southern Illinois Healthcare (SIH), we realize that in order to provide our surrounding communities with excellent care, we must begin by providing our employees with that same care and appreciation. We offer rich opportunities to develop and grow professionally, an environment of excellence in patient care, and the awareness that everything we accomplish is a direct outgrowth of the superb efforts and dedication of our employees.

As a non-profit system of almost 4000 employees, we have won national acclaim for our cancer, cardiac, stroke, bariatric, breast imaging, and rehabilitation services.

$16.00/hr minimum - $32.50/hr maximum (range increases based on education, experience and certifications)

Position Summary

• Responsible for overseeing the day-to-operation of the Senior Health Insurance Program (SHIP) site located at Southern Illinois Healthcare.

Job Roles

• Safety
  • Manages processes effectively in regard to employee/patient safety. 
• Record Keeping
  • Maintains all required records, reports, statistics, logs, files and other documents as required.
• Process Improvement
  • Promotes a culture of process improvement by participating in unit/department based programs that supports the system’s process improvement goals.
  • Actively participates on system-wide or hospital-based teams as needed.
• Role Specific Responsibilities
  • Coordinates the SHIP program, recruits, and oversees the activities of the volunteer counselor(s).
  • Maintains SHIP counselor certification and counsels Medicare beneficiaries with problems and questions about Medicare, Medicare supplement plans, Medicare Part D, Medicare managed care and long term care insurance.
  • Organizes and assists in filing claims for benefits and processing appeals to Medicare and Medicare supplement insurance companies.
  • Participates in SHIP marketing activities and serves as the Medicare educator for the Second Act membership programs.
  • Assist the SMP staff as needed with member services, grant process, and special projects.

Education

• Associates Degree

Experience and Skills

• Technical Experience: 2 years of experience with Medicare or related field